How to Order Sample Kits

Sampling kits are available free of charge upon request. CANINE kits are sent out automatically with your order so you DO NOT need to order these separately.

1. Log-in or create your account.

2. Click 'Home' at the top of the page.  Scroll down to 'Order a free sampling kit'.

3. Fill in form, click 'ADD TO CART' button, then 'CHECKOUT'.

4. Kit requests are normally fulfilled the next business day and sent by standard post.  Please allow at least 10 working days for domestic orders, and 2-3 weeks for international. 

Please note:

If you require these quickly we can courier to you to arrange (charge for courier applies).

Please remember that you also need to order your required testing - this will include details of your animal's sample that we'll need for your result report. 

Samples received without an order for testing will be placed on-hold until your online order is submitted - we will contact you to let you know and offer assistance where needed.